Privacy Policy

At Thrive Physical Therapy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website. By using our website, you consent to the data practices described below.

Information We Collect

We collect both personally identifiable information (PII) and non-personal information to provide and improve our services. This may include:

A. Personal Information

We collect personal information that you voluntarily provide, such as:

• Name
• Email address
• Phone number
• Mailing address
• Any other information submitted via online forms or communications

B. Non-Personal Information

We automatically collect non-personal data, including:

• IP address
• Browser type
• Access times and referring website addresses
• Demographic details (e.g., ZIP code, age, preferences)
• Website usage statistics through cookies and analytics tools

How We Use Your Information

We use the collected data to:

• Respond to inquiries and service requests
• Schedule appointments and send confirmations
• Improve website functionality and user experience
• Send updates, promotions, and service notifications (with your consent)
• Conduct customer feedback surveys
• Ensure website security and fraud prevention

Data Sharing & Third-Party Disclosures

• No Selling of Data: We do not sell, rent, or trade your personal information.
• Trusted Service Providers: We may share your data with third-party partners who assist in providing our services (e.g., appointment scheduling, email communications, or analytics). These providers are required to keep your data confidential.
• Legal Compliance: We may disclose personal information if required by law or to protect our legal rights.

Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience by analyzing website traffic and user behavior, storing your preferences for future visits, and improving overall site performance. You can manage your cookie settings through your browser preferences.

Data Security

We implement security measures to protect your data from unauthorized access, alteration, or disclosure. This includes:

• Secure Socket Layer (SSL) encryption
• Firewalls and secure data storage practices
• Limited access to personal data for authorized personnel only

However, no online transmission is 100% secure. We encourage you to take precautions when sharing personal information online.

SMS & Email Communications

• By providing your phone number, you consent to receive SMS updates related to appointments and services.
• You may opt-out at any time by replying "STOP."
• Email communications are used for appointment reminders, special promotions, or service updates. You can unsubscribe via the link in any email.

Links to Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage users to review the privacy policies of any external sites they visit.

Updates to This Privacy Policy

We may periodically update this Privacy Policy. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy regularly.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at info@thriveptks.com

Thank you for trusting Thrive Physical Therapy with your personal information. We are committed to safeguarding your privacy while providing high-quality care.